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Our Blog Has Moved!

Posted Tuesday, May 31, 2011
by Lydia Hekman

Check out our new blog! www.WatchYourBuck.com

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Four Reasons You’ll Love BBB ‘Member Pages’

Posted Wednesday, May 04, 2011
by Erik Johnson

When you’re planning to make a purchase, two of the most crucial factors you will inevitably compare are the prices and the various companies that offer the product or service you need. Did you know that BBB can give you a list of companies and their prices at the same time? BBB’s online directory, Member Pages, is completely free and it is an extremely simple way to find businesses you can trust and prices you can afford.

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New Citywide Internship Program in Austin

Posted Tuesday, May 03, 2011
by Lydia Hekman

BBB is partnering with the City of Austin, local universities, chambers of commerce, nonprofit associations and small businesses to collaboratively host the nation's first citywide internship program.

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What PlayStation Network Users Should Do Now

Posted Friday, April 29, 2011
by Erik Johnson

Between April 17th and April 19th, consumers on the PlayStation Network were unfortunately victims of a data breach and now have their personal information potentially compromised. This includes their PlayStation Network login, password and security answers as well as name, address, purchase history, billing address and credit card information. While Sony has turned off their PlayStation Network and enlisted an outside security firm to conduct an investigation, any person with an active PlayStation Network account should do the following:

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4 Purchases You Should Make With a Credit Card

Posted Tuesday, April 19, 2011
by Erik Johnson

Many people use both credit and debit cards interchangeably out of habit. The main difference between a debit and a credit card purchase is that a debit card creates a DIRECT link to your bank account and money can be taken out quickly. Generally, a debit card is fine for most things, but the following 4 purchases should be made with a credit card whenever possible:

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BBB Invites You to 2011 Spring Shred Day

Posted Thursday, April 07, 2011 in Credit-Mortgages-Finances
by Erik Johnson

Your BBB is offering FREE shredding and recycling at the annual 2011 Spring Shred Day this month. From 9am – 1pm, BBB will be at the following locations collecting up to 5 boxes of paper documents, compact disks, floppy disks and old cell phones for shredding and recycling.

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"Scareware" Pop-Up Disguises Itself as Security Update

Posted Friday, April 01, 2011 in Computers-Internet-Technology
by Erik Johnson

If you're not familiar with the term "scareware," it is when a web page you are viewing disguises itself as a pop-up window claiming you need to install a security update. It "scare"s you into clicking on a link that downloads mal"ware" onto your computer. The window is VERY official looking:

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5 Tips for Donating to Japan

Posted Wednesday, March 23, 2011 in Alerts/Scams
by Erik Johnson

The historic earthquake and resulting tsunami in Japan has left hundreds of thousands of people in need of help. If you plan to donate money to assist with the relief efforts, BBB wants to help you make sure your donation ends up in the right hands! Here are five tips for making safe donations:

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New & Improved BBB Business Review Search Website!

Posted Monday, March 07, 2011 in Alerts/Scams
by Erik Johnson

To kick-off the celebration of National Consumer Protection Week (March 6-12, 2011), BBB is excited to announce today that we’ve redesigned our BBB Business Review search website! Over 65 million businesses were researched on bbb.org in 2010, proving that more and more people are relying on BBB Business Reviews to find trustworthy businesses and make well-informed purchase decisions.

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BBB Invites You to Learn about Buying a Home

Posted Wednesday, February 16, 2011
by Erik Johnson

Are you hoping to buy your first home this year? If so, check out the special event that we have coming up during National Consumer Protection Week on Tuesday, March 8, 2011 – you won’t want to miss it!

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Celebrate National Consumer Protection Week 2011 with BBB!

Posted Friday, February 11, 2011
by Lydia Hekman

The 13th celebration of National Consumer Protection Week (NCPW) will be taking place this year from March 6-12, 2011. Along with numerous other government organizations and nonprofits across the country, BBB goes the extra mile in encouraging every consumer to take full advantage of their consumer rights and make better-informed purchase decisions.

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Three Valentine’s Day Scams Turning Sweet into Sour

Posted Thursday, February 10, 2011
by Erik Johnson

Valentine’s Day is less than a week away. While many people plan dates with significant others, look to get into the dating scene or simply want to let friends and family know that they care, scammers may unfortunately try to take advantage of the heightened communication around this special day. BBB wants you to be aware of 3 common scams that typically make an appearance during this time of year:

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BBB and Dateline NBC Expose Air Duct Cleaning Scams

Posted Friday, January 07, 2011
by Erik Johnson

This Sunday, January 9th at 7pm, NBC Dateline will debut a new series called "The Hansen Files" featuring investigative reporter Chris Hansen. The first episode was done with the help of the Better Business Bureau to expose a nationwide scheme involving less than trustworthy air duct cleaning companies.

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Top 10 Scams of 2010

Posted Wednesday, January 05, 2011
by Erik Johnson

Last year, your BBB received over 23,000 complaints from consumers who felt they were taken advantage of by a business. Those looking for jobs, struggling to make money or get out of debt were the most common targets of scammers, hackers and deceptive businesses in 2010.

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Black Friday and Cyber Monday Tips

Posted Wednesday, November 24, 2010
by Erik Johnson

145 million people nationwide will take part in early holiday shopping on Black Friday or Cyber Monday this year. Whether your plans include a shopping cart or a computer, BBB reminds you to keep a few things in mind while getting in the holiday spirit…

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Overpayment Scams Hit Craigslist

Posted Friday, November 19, 2010
by Erik Johnson

The holiday shopping season will be in full gear this time next week, but it's not always the shopper that needs to be wary. This week, we received a concerned email from a local consumer who had placed an ad on Craigslist to sell her furniture. Someone had inquired about her ad, but unfortunately was too busy to come by in person to pick it up and wanted instead to send a check to pay for the furniture. Sounds innocent enough right? Here is where it gets interesting...

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Top 5 Most Common Holiday Scams

Posted Thursday, November 11, 2010 in Computers-Internet-Technology
by Erik Johnson

These five holiday season scams are sure to steal your cheer. As you shop for your friends and family, look out for the common threats that BBB sees every year…

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Beware of "Federal Gaming Commission" Scam

Posted Tuesday, November 02, 2010
by Erik Johnson

A common way consumers can be tricked into a sweepstakes scam is when the person who initiates the contact identifies with a well known organization or government entity. Luckily the person who called BBB yesterday wasn't fooled by a phone call from the "Federal Gaming Commission."

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How To Avoid Extra Cell Phone Bill Fees

Posted Thursday, October 28, 2010
by Erik Johnson

According to recent investigations by the Federal Communications Commission (FCC), the amount of inaccurate charges added to cell phone bills is on the rise. The billing of hidden or unexpected charges is called bill “cramming” or bill “shock.” BBB wants you to know how to prevent these additional fees from popping up on your monthly statements.

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Final Round of Regulations on the Debt Relief Industry in Place

Posted Wednesday, October 27, 2010
by Erik Johnson

Today, the last of several changes to the FTC's Telemarketing Sales Rule go into effect. These regulations will protect consumers from for-profit companies that sell debt relief services over the phone. Whether the company calls you, or you respond to advertising from a for-profit credit counseling, debt settlement or debt negotiation service, the company CANNOT collect an advance fee for their service until:

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